FAQ
Are your caftans limited?
Yes, each piece is produced in very small quantities, and once a style sells out it may not be restocked.
Do you accept returns or exchanges?
At this time we do not accept returns or exchanges. All sales are final due to the limited nature of our pieces. Please review product descriptions and sizing carefully before purchasing. If you have any questions before ordering, feel free to contact us.
Do you ship within the UK and Europe?
Yes. We ship across the United Kingdom and all of Europe. Once your order has been dispatched, you will receive a tracking number so you can follow your delivery. If you have any problems please send us a message on our socials.
How should I care for my caftan?
Our caftans are made from delicate fabrics and should be handled with care. We recommend hand washing and laying the garment flat to dry. With proper care, these pieces are designed to be worn and loved for many years.
How can I contact you?
For any questions about orders, sizing, or European shipping, please reach out to us through Instagram or TikTok and we will be happy to assist you.